About Joanne

Joanne Roulston, BSW, MSW, RSW, is a registered social worker with the Ontario College of Social Workers and Social Service Workers, a mediator and associate member of the Ontario Association of Family Mediators, and an evaluator and member of the Canadian Evaluation Society. She has worked as a social worker since 1988 in front-line and counselling roles, in research, evaluation,  and policy development, in advocacy, and as an executive in the federal government.

The Ontario College of Social Workers and Social Service Workers (OCSWSSW) is a regulatory body whose primary duty is to serve and protect the public interest. The College’s mandate is to regulate the practice of social work and social service work and to govern its members. The Ontario Association of Family Mediators is the accrediting body for professional mediators that monitors the ethical standards for accredited family mediators. Joanne practices insight mediation, a style of mediation that demands a rigorous standard of mediation and communication from its practitioners.

With over 21 years of experience in the federal government, Joanne has led policy development in family services, early child development, pension reform, disability, poverty, and social services. Joanne has presented on these topics at national and international conferences, at several committees of the Canadian Parliament, and has taught at Carleton University on these topics.

Joanne has worked extensively in labour relations, both as a government executive, and as a union representative for the Public Service Alliance of Canada, and the Canadian Union of Public Employees.

With many years of work in research, planning and organizational development at the federal government and community level, Joanne has helped to design organizational accountability structures, including organizational reporting relationships, and methods to measure organizational performance and success.