- Graduate Diploma in Conflict Resolution, Department of Law and Legal Studies, Carleton University. 2015.
- Includes 40-hour course in family mediation compliant with the requirements for accreditation by the Ontario Association of Family Mediators (OAFM)
- Certificate in On-line and Blended Teaching, Carleton University. 2015.
- Certificate in University Teaching, Carleton University. 2014
- Master of Social Work, Social Administration and Policy, Carleton University, Ottawa. 1997
- Academic Awards: Ontario Graduate Scholarship, Carleton University Research Assistantship
- Honours Bachelor of Social Work with First Class Standing, Lakehead University, Thunder Bay, Ontario. 1988
- Bachelor of Arts in Literature, Carleton University. 1987
- French Immersion, Université Laval, Quebec City. Summer 1988
- Diplôme des hautes études de lettres et civilisation françaises, Université d’Aix-Marseille, Aix-en-Provence, France. Summer 1983
OTHER COURSE WORK
Mental Health Commission of Canada
- Training as presenter/facilitator for Mental Health First Aid, 2015
Government of Canada, Canada School of Public Service
- Mediating Conflict (40 hours of workplace mediation theory and practice) (course T905), 2013
- Managing the Professional Contract, 1995
- Negotiating Skills, 1994
Ontario Institute for the Prevention of Child Abuse
- Child Sexual Abuse: Intervention & Treatment II
- Child Sexual Abuse: Investigation and Assessment
- Child Abuse: Investigation
- Child Abuse: Treatment
Algonquin College, Labour Studies
- Union Solidarity
- Men and Women Talking
- Union Counsellor
- Introduction to the internet for unions
- Worker Health and Safety
- Workers Health and Safety, Level I (Workers Health & Safety C)
- Fighting Discrimination
- Safety and Health Committees
- Sexual Harassment
- Women at Work
- Musco-skeletal Injuries Prevention
- Grievance Handling Course
- Staffing in the Public Service
- Basic Instructor Training Program
- HR Classification Course
- Political Education Course